Boss It Like

How To Boss It Like… Imogen Wethered CEO at Qudini

By Kitty Knowles 14 December 2017

These leaders are changing our world for the better. We find out how they get the job done.

These leaders are changing our world for the better. We find out how they get the job done.

There’s a select few business leaders and innovators in the UK who are changing the world.

From Oliver Meakin, CEO of Maplin to Trouva co-founder Mandeep Singh, these smart people get an incredible amount done, in an impossibly short space of time.

This morning, to continue our Future Retail theme, we’re talking Imogen Wethered co-founder and CEO at queueing solution Qudini

Meet Imogen Wethered

Imogen Wethered is on a mission to streamline your life.

Her business Qudini means that whether you’re upgrading your phone in an O2 store, you’re salivating at the thought of steak at a Flat Iron restaurant, or getting an NHS checkup for STDs, you shouldn’t face a frustrating wait.

Read more: Thank Qudini for killing your queues this Christmas

Qudini is quite literally killing the queue at over 2,200 locations across the UK, Spain, Belgium, Germany, the USA, India and Australia – with 14 million customers a month who are already feeling the benefit.

A busy woman, with big ideas, The Memo asked Imogen Wethered, how she gets it all done…

What time do you get up, and what part of your morning routine sets you up for the day?

I wake at 8am.

I walk to work which is great for getting mentally ready at the start of each day and getting a bit of exercise in before the day starts because as soon as I get to the office there is so much to do.

What apps or methods do you use to be more productive?

Evernote. I tried lots of to-do list tools, but found the best method was to plan out my week day by day.

I create a table on an Evernote tool with each day of the week in the column and write out what needs to be done. Planning is always on a Sunday.

Uber is also great for productivity as if I need to carry on working, getting home on public transport can take over an hour whereas an uber gets me there in 15 minutes.

Spotify also – I concentrate better with music so that I can block out distractions.

What smartphone do you have?

iPhone 7. 10 GB.

Apple removing the headphone Jack is a real pain.

How many people, outside of family, do you meet in a day?

5 team members usually, sometimes up to 20 different team members in a week.

Outside of work for networking events, I can meet around 5-10 new people a week.

What book have you read recently that’s inspired you?

Rework by David Heinemeier Hansson (great quick tips for alternative ways to operate a business).

Sapiens by Yuval Noah Harari (because it’s interesting to learn about people).

Predictably Irrational by Dan Ariely (because it’s interesting to learn how irrational humans are in decision making and inspires interesting marketing tactics)

What advice would you give for people who are eager to get into your industry?

Work really really hard and be prepared to sacrifice. Be dynamic, put yourself out there and meet a lot of people. Ask for advice.

Remember that most people like helping other people.

When do you work until? Are you still sending emails in the night? Or do you have a wind-down routine?

I’m a night owl. I can work until 1-2am regularly.

Because I have such a big team I tend not to have a lot of meetings in the daytime or work to support the team, which means I tend to only start my own work around 5pm.

I hate stopping in the middle of an important project, because it can be so easy the next day to have new challenges and projects that fill your day that unless you stick at something until it’s done a lot of things can be left unfinished.

Being productive and getting things done energises me.

If you could ask your idol one question, who would it be, and what would you ask?

Leonardo DaVinci:

Why did you leave so many amazing inventions unfinished and unexecuted?

What do you think your industry will look like in 10 years? What’s your prediction?

Tech: I am hoping there will be more developers and faster growth as a result.

Retail: Stores will become more engaging, immersive, interesting and fun and retail will become a greater place for leisure, learning and building relationships.

Come back next Thursday for our next #BossItLike interview, and get in touch if you know a business leader who’s also a productivity guru for us to talk to.