How to Boss it Like… Rune Sovndahl, CEO of Fantastic Services

By Shreyes Balebail 28 November 2017
Fantastic Services CEO, Rune Sovndahl.

These leaders are changing our world for the better. We find out how they get the job done.

From Trint’s Jeff Kofman, to Maplin’s CEO Oliver Meakin, these smart people get an incredible amount done, in an impossibly short space of time.

Today we’re talking to Rune Sovndahl, CEO and co-founder of Fantastic Services, the home services company that uses smart technology to improve user experience for everyone. This forward-thinking company offers cleaners, gardeners, removals and much more.

What time do you get up, and what part of your morning routine sets you up for the day?

I am by no means a morning person, but as a business owner I ensure that I wake up early. I start my day with breakfast because it’s very important for me to have at least one cup of coffee and some porridge before I start reading emails.

After I do that, I check the company’s results from the previous day – asking myself out how many bookings did we have? Did we miss any bookings and if so why? Did we have any great reviews or complaints? It’s important to know what’s going on in the business and how well we’re doing.

Then I usually have a conference call around 8 or 8:30am. It’s imperative to do this in the morning because we have staff all over the world in various time zones, and this is usually the best time to reach everyone.

When the calls are finished, I like to read the news to keep up with what is going in business and in the world generally.

What apps do you use to be more productive?

I religiously use Apple Notes, I find it to be the simplest app and it really allows me to collect all my thoughts in one place.

Having said that, to get a real picture of what I am working on I use Mindnode, it is invaluable to me.

What smartphone do you have?

I use an iPhone 8+ in gold with 265gb of storage capacity which is almost full!

How many people, outside of family, do you meet in a day?

I meet a lot of people everyday, and to be honest with you I have lost count. On a typical day I see my fitness coach and meet various colleagues and business partners, this is usually around 50-70 people a day.

It can be anyone from a franchise plumber and marketing managers to the CFO, business partner and co-founder Anton Skarlatov.

What book have you read, either recently or in the past, that has inspired you?

I have just put down The Hard Thing About Hard Things by Ben Horowitz, which I found incredibly inspirational.

It delivers a clear message that success is not linear and highlights that on the path to success there will be highs and lows.

What advice would you give for people who are eager to get into your industry?

In this industry we are all about providing software, solutions and, most importantly, services to help make life simpler.

My advice would be to challenge the norm; try to find a gap in the industry of something that customers really want and need even if they don’t know it themselves.

When do you work until and do you have a wind down routine?

I typically put a pause on sending emails at around dinner time. I always make time for family and friends and try to be as disconnected as possible to spend quality time with them.

If I don’t have much planned I will work and send emails until around midnight, but then I usually try and read a fiction novel which puts me right to sleep.

What was your favourite childhood toy?

Lego, Lego and more Lego.

If you could ask your idol one question, who would it be, and what would you ask?

I would ask Jeff Bezos “When you are a startup and have low profitability because you are growing and have a few loss-making business units, how do investors respond? And how do you convince them to continue?”.

Come back next Thursday for our next #BossItLike interview, and get in touch if you know a leader who’s also a productivity guru for us to talk to.